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Profession: Heath Care Office Services

Health Care Office Manager/Administrator: Health Care Office Managers/Administrators are people who plan, direct, coordinate and supervise the delivery of health care. A specialist may be in charge of specific clinical departments or services while generalists manage an entire facility or system. Specific skills needed include management ability, financial analysis, supervisory skills, and good communication and interpersonal skills.

Salary Range: $62,170 - $104,120

Salary Notes: Earnings of medical and health services managers are high but long hours of work are common. The median salary is $80,240; compensation is typically related to experience, education and scope of responsibility.

Where you can study:
Marlboro College Graduate Center, Brattleboro, VT
UMass Lowell Continuing Studies & Corporate Education, Lowell, MA
University of Connecticut - Center for Healthcare & Insurance Studies, Storrs, CT
University of New Hampshire, Durham, NH
University of Vermont, Vermont Business Center, Burlington, VT
Western Connecticut State University, Ancell School of Business, Danbury, CT

Where you might work:
Clinics - Hospitals - Nursing and Personal Care Facilities - Physician Offices - Social Service Agencies -

Job Outlook: Employment is projected to grow faster than average for all other occupations, with the fastest growth in residential care facilities and physician offices and clinics, as services previously provided in the hospital setting are shifted to physician offices and clinics.

Education, Licensing and Certification: A master’s degree is generally expected but some entry level administrative positions may be open to those with a bachelor’s degree. Professional development programs leading to specialty certification in health care administration are available through the American College of Healthcare Executives. All states require a series of courses and internships before a license is granted to a nursing home administrator.

Professional Organizations:
American College of Health Care Administrators 202-536-5120 www.achca.org
American College of Healthcare Executives 312-424-2800 www.ache.org
Association of University Programs in Health Administration 703-894-0940 www.aupha.org
Healthcare Financial Management Association 800-252-4362 www.hfma.org
Medical Group Management Association 303-799-1111 www.mgma.com
Professional Association of Health Care Office Management 800-451-9311 www.pahcom.com